To see your console's current software version or to see the status of the last update, follow these steps: Make sure your console has the newest software version installed.Wait a few seconds, and press the power button again to power the console back on. The console will completely shut off within the 10 seconds. To do this, press and hold the power button for about 10 seconds. After your selection be sure to perform a power cycle or restart of your console.Select the power mode you would like to use (ex.(settings is the 'star' or 'gear' looking icon). Press the Xbox button (on your controller) to open the guide.Here's how to access and change the Power Settings on your Xbox ONE console. After the settings have been changed, power cycle or restart your console.

If you are using 'Instant-On' power mode, change the power settings to 'Energy Saving' mode.

!!Please Note!! - If your Xbox ONE only has trouble reading certain discs, please proceed to Scenario 3 below for help. Here are some things to help you determine if you console needs repair: However, in early releases the 'Instant-On' power mode was known to cause disc read errors. If you insert any type of disc (game, blu-ray, etc.), but your Xbox ONE still displays the 'insert disc' message, displays an error, or does not respond this could indicate an internal hardware issue with the console. **Please Note: Disassembling your Xbox ONE will void any warranty from the manufacturer or Gamers Repair. You will need to disassemble your Xbox ONE's disc drive and inspect it for obstructions, broken or missing parts, or other possible damage that could be causing the noise. If you insert a disc into your Xbox ONE console and you hear abnormal noises such as 'grinding' or 'ticking' your console may have an internal hardware problem. My Xbox ONE Makes A 'Grinding' Noise or Other Abnormal Noises When I Insert A Disc.

My Xbox ONE game crashes and returns to the home screen.

My Xbox ONE loads the disc, but won't install it.

My Xbox ONE makes a 'grinding' noise or other abnormal noises when I insert a disc.

Select the issue which best describes your scenario, and use the steps to troubleshoot the problem.

Best way to clean a xbox one disc